Parent Pay

Dear Parent/Carer,

Coming soon: Online payments to school with ParentPay!

During the next few weeks we will be introducing a more convenient way to pay for school meals, and other school items online, using a secure service called ParentPay. Some of you may already be familiar with using ParentPay but others of you may not, so the Parent Pay section on our web page will have instructions on how things operate.

ParentPay will be live at school on 16th November 2020, from this date we will be making it possible for parents to top up their student’s card directly. This will run alongside the ability of students to be able to top up on the top up machines within school. Either way as parents you will be able to check the students balance and what they have spent that day. Parents who need to continue making payments by cash may continue to give their child cash to bring in to top up at school or by using the PayPoint network at local convenience stores. If you could use ParentPay it would help us as a school while we are operating in ‘Bubbles’ and trying to maintain a hot meal provision as it speeds up service.

Making secure payments online using your credit or debit card

ParentPay offers you the freedom to make payments whenever and wherever you like, 24 hours a day, 7 days a week - safe in the knowledge that the technology used is of the highest internet security available.

You will have a secure online account, activated using a unique username and password; you will be prompted to change these, and to keep them safe and secure. School will send you this information in the early stages of the new half term. If you have more than one child at our school, or children at other ParentPay schools, you can create a single account login for all your children.

Making a payment is straightforward and ParentPay holds a payment history for you to view at any time; no card details are stored in any part of the system. Once you have activated your account you can make online payments straight away.

It is possible to pay into ParentPay by using PayPoint. To do this you will need to contact the school via this email address parentpay@holly-lodge.org as the school will need to issue with a bar code. With PayPoint there can be up to a 48hr delay so please think about this if you want to use this facility. Trip and activity information letters will carry a unique barcode which will allow you to make cash payments at your local PayPoint store.

Your support in using ParentPay will help the school enormously, thank you.

You will receive your unique ParentPay Account activation details w/c 16/11/2020

For further information on ParentPay please see the FAQs overleaf or visit www.parentpay.com.

Mr P Shone

Head Teacher

AttachmentSize
Parent Pay Pre Launch Letter- ParentPay FAQs289.06 KB
Newsletter_Website_Announcements140.71 KB
School Menu132.88 KB
Price List156.36 KB